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State representative calls for rail agency to release the results of an internal investigation, which was funded by taxpayers
Published in the Chicago Tribune on February 27, 2025
By Sarah Freishtat
Chicago Tribune
State Rep. Kambium "Kam" Buckner called on Metra to release the findings of an internal investigation, expressing his "deep disappointment" in the rail agency's decision to withhold the results of the work of an outside law firm.
"At a time when fiscal constraints require us to scrutinize (transit) governance, operations and agency structures, this lack of transparency raises serious concerns," he wrote in a letter to Metra's board. "Simply put, you cannot ask taxpayers to pay for an investigation and then tell them they have no right to know the results."
Buckner's letter follows reports, including one from the Tribune on Monday, about Metra's hiring of law firm McGuireWoods to conduct a $1.57 million investigation and refusal to make the findings public. The investigation stemmed from anonymous complaints made to Metra about the agency's police department.
Attorney's bills hint at the scope of the 2023 investigation, showing McGuireWoods undertook analysis related to an "investigation of potential disparate treatment." The bills reference unspecified "EEO" incidents and complaints, according to documents obtained by the Tribune through a Freedom of Information Act request.
Metra denied public records requests for copies of McGuireWoods' report, though, citing attorney-client privilege and noting the documents include preliminary recommendations that contain legal opinions and analysis, which can be withheld. The state attorney general's office agreed Metra could withhold the report.
The failure to release information about the outcome of the investigation - and the agency's decision to rely on an outside law firm to investigate its police department in the first place - raises questions about Metra's motives, government transparency advocates previously told the Tribune.
Buckner, in the letter dated Tuesday, blasted the use of attorney-client privilege to shroud the outcome of the report.
"As a publicly funded entity, Metra has a fundamental obligation to be transparent and accountable to the people it serves," he wrote. "Shielding the results of this investigation under attorney-client privilege not only undermines public trust but also sets a dangerous precedent for governance."
Metra spokesman Michael Gillis said the agency was reviewing Buckner's letter, and did not have further comment.
Buckner, in an interview, said taking public money then refusing to release the findings is not how democracies or public institutions should work.
"When taxpayers pay for an investigation, the public owns it, full stop," he said.
He also tied Metra's refusal to release the findings to conversations in Springfield about what the future of transit should look like, as the Chicago area's transit agencies, including Metra, stare down a massive budget deficit when federal pandemic aid dries up next year. Metra leadership shielding the results of the investigation from the public, then asking the public for more money to operate the system, would be "problematic," he said.
Buckner had not heard back from Metra about his letter Wednesday afternoon, he said. He is also working on legislation that would change the state's Freedom of Information Act to prevent public agencies from using attorney-client privilege to shield factual findings of investigations, unless the investigations are directly tied to pending litigation, he said.
In his letter, Buckner contrasted Metra with the Chicago Police Department, which he said took "significant steps toward increased transparency" after the 2019 consent decree. He also cited statewide reforms that he said have led other Illinois law enforcement agencies to move toward more transparency. Metra should not be an exception, he wrote.
"Instead of continuing to operate under a veil of secrecy, Metra should immediately release the factual findings of this investigation - not just for the sake of compliance, but to demonstrate a genuine commitment to public accountability," he said in the letter. "Transparency is not a burden; it is a necessity in public service."
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FOR IMMEDIATE RELEASE: Aug. 26, 2026 Media Contact Information: Cartwheel Emily Paisner (888) 500-2067 emily.paisner@cartwheelcare.org
$1 million grant from Blue Cross and Blue Shield of Illinois will help Cartwheel scale access to care in rural and underserved communities through 2028
CHICAGO — August 26, 2026 — Cartwheel Care, a telehealth mental health provider for K-12 schools, today announced plans to expand access to care for up to 100,000 students across Illinois, supported by a $1 million grant from Blue Cross and Blue Shield of Illinois (BCBSIL). The additional funding builds on an existing partnership between Cartwheel and BCBSIL, following a year of strong engagement and clinical outcomes. Cartwheel currently serves 40 Illinois school districts, and the grant will help expand services further into rural and underserved communities across the state through 2028. Mental health needs among Illinois students remain high. According to data from Lurie Children’s Hospital, approximately 50% of Illinois youth (ages 2–17) have experienced worsening mental health symptoms in recent years. At the same time, access to care has not kept pace: more than 80 of Illinois’ 102 counties have no practicing child psychiatrist, and the shortage is most acute in rural areas, where families often wait months for an appointment or travel significant distances for care. Cartwheel’s telehealth model is designed to remove the access barriers rural families face, like long waitlists and the need to travel to see a provider. By partnering with schools, Cartwheel provides licensed, Illinois-based clinicians with no waitlist, accepts all major insurance plans including Medicaid, and reaches kids and families where they already are, without requiring them to find or travel to an outside provider. “Every student experiences mental health challenges differently, and there’s no one-size-fits-all approach to supporting them,” said Dr. Juliana Chen, chief medical officer at Cartwheel. “Our goal is to meet students and families where they are, with practical support that helps them build skills, strengthen relationships, and feel more confident navigating challenges at school and at home. BCBSIL’s support is what allows us to bring that care to more Illinois communities.” “Supporting the health and well-being of Illinois youth is critical to building stronger communities,” said Brian Snell, president of Blue Cross and Blue Shield of Illinois. “The results we’ve seen through our partnership with Cartwheel demonstrate the impact that timely, accessible mental health services can have for students and families. This investment will help bring those services to even more communities across our state.” To date, four Illinois districts have received Cartwheel’s services through this grant: Steger SD 194 in Cook County and Will County, Troy CCSD 30-C in Will County, Mattoon CUSD 2 in Coles County, and Wolf Branch SD #113 in St. Clair County. In the first year of the program, more than 200 students were referred for care and completed more than 1,000 telehealth sessions. Appointments were scheduled in the same week with no waitlist. Sixty-eight percent of students served were covered by Medicaid or uninsured. Overall, 73% of students showed meaningful improvement in anxiety and depression symptoms on standard clinical screeners (GAD-7/PHQ-9). Additional districts where Cartwheel services are launching this fall include Litchfield CUSD #12, Panhandle CUSD #2, Leyden High School District #212, and Regional Office of Education #40. With the support of this grant, Cartwheel expects to expand into another 30 to 50 school districts, bringing access to care to a total of 100,000 students across Illinois. “Before this partnership, getting a student connected to care could take months,” said Jeffrey Peterson, director of student services & records at Troy CCSD 30-C. “Now our counselors can refer a student, know they’ll be seen within days, and are seeing real improvements as a result.” Through the grant, Cartwheel provides individual and family therapy, parent guidance, psychiatric evaluation and medication management, and specialized care programs for challenges like school avoidance, social media use, and intense emotions and behavior challenges. As reported in Illinois Policy, in 2025 about 25% of Illinois students missed at least 10% of the school year and this was more severe among low-income students, with 35.1% in that group chronically absent. Cartwheel’s school avoidance program delivers evidence-based care designed specifically for students struggling with school avoidance. In partnership with Cartwheel, Peoria Public Schools saw a 62% reduction in absences per student, along with decreases in suspensions and symptoms of depression and anxiety. Illinois school districts that want to learn more about this opportunity for the upcoming school year should visit: www.cartwheel.org/illinois. About Cartwheel Cartwheel is the nation’s largest and most trusted telehealth provider for K-12 schools, students, and families. Cartwheel partners with 350 school districts across 15 states to deliver comprehensive mental health services to students, families, and school staff. Founded in 2022 by educators and clinicians, Cartwheel combines evidence-based clinical care with technology to ensure every child has access to high-quality mental health support. Cartwheel accepts all major insurance plans including Medicaid and provides care at no cost to uninsured families. For more information visit: www.cartwheel.org. About Blue Cross and Blue Shield of Illinois Blue Cross and Blue Shield of Illinois is the largest health insurer in Illinois, serving nine million members and operating in all 102 Illinois counties. BCBSIL is a division of Health Care Service Corporation, a Mutual Legal Reserve Company and an Independent Licensee of the Blue Cross and Blue Shield Association. Learn more at bcbsil.com and follow us on Facebook and LinkedIn.
FOR IMMEDIATE RELEASE: Aug. 24, 2026 Media Contact Information: Mather Institute Cindy Droog, president, Sabo PR (616) 717-8654 cindy@sabo-pr.com
Free online tool by Mather Institute supports local planning, partnership and investments
EVANSTON, Illinois – Chicago has a new tool to help understand where neighborhood conditions support social wellness among older adults – and where thoughtful investment and partnership may expand opportunities. Mather Institute launched a first-of-its-kind free Social Wellness Map, which scores the 77 community areas in Chicago on social wellness – a measure of feeling connected with others and with a community – for adults 55 and better. Previous research shows strong social ties are one of the most important predictors of a happy and long life, and that neighborhoods and communities shape how people interact, support one another and build shared identity. Mather Institute developed the map in partnership with NORC at the University of Chicago. Designed as a planning and advocacy resource, the interactive map can help policymakers, community organizations, funders, planners and service providers explore local patterns, identify assets and consider where new investments may have the greatest benefit for older adults. “Social wellness is a crucial, yet often overlooked, part of healthy aging,” said Cate O’Brien, MPH, Ph.D., chief transformation officer at Mather Institute. “Because every community contains diverse histories, people and experiences, the map is intended to inform – not replace – local knowledge. The most useful next step is conversation. When organizations bring this data together with resident voices, they can better understand what is already working and what could be most beneficial to older adults and their communities.” The map is based on a new survey of more than 4,000 Chicago residents age 55 and better, combined with public data on community conditions, including walkability, economic factors and access to gathering places such as libraries, churches and community centers. Factors such as crime, lack of local businesses and poverty can hinder social wellness, but don’t tell the whole story. Users can view a side-by-side comparison of communities to explore how social wellness relates to health, happiness, income and other factors. Key findings include:
“Community leaders often have deep local knowledge, but need data to support the case for programs, funding and partnerships,” said Jennifer L. Smith, Ph.D., vice president of Mather Institute. “The Social Wellness Map offers another lens for understanding older adults’ experiences and for turning local insight into action.” High social wellness scores were not confined to one part of Chicago or to its wealthiest areas, suggesting that other factors such as neighborhood identity, belonging and longstanding social ties are also important to connection. Chatham emerged as a notable example, with a social wellness score of 8.14 out of 10, illustrating social wellness reflects aspects of community life beyond economic and safety indicators alone. Beverly received the highest community connectability score: 100 out of 100. Beverly is notable for its low crime rates, a strong family culture and several longstanding community gathering places. Jefferson Park stood out for having community conditions that support connection such as accessible transit, retail activity and established cultural gathering places. The map is free to use and does not require user registration. It can be explored at: https://www.matherinstitute.com/social-wellness-map/
About Mather and Mather Institute
Based in Evanston, Illinois, Mather is a not-for-profit organization founded in 1941 that is dedicated to a vision of changing the way society views aging. Mather creates Ways to Age Well℠ through programs, places and residences for today’s older adults. These include developing and operating communities that support older adults in pursuing wellness and fulfillment; sparking creativity and connections for older adults in Chicagoland and beyond; and through Mather Institute, conducting research and incubating innovation to help all live and age well.
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